Bera Safari reservations
Cancellation and refunds
Please review this policy before paying for a dated private-jeep reservation.
Effective 17 August 2026
Guest cancellations are non-refundable
A confirmed safari reserves a dated private jeep and operating capacity specifically for the guest. Payments are therefore non-refundable for guest-initiated cancellation, change of mind, late arrival, no-show, travel disruption, accommodation change, shortened participation or the absence of a wildlife sighting.
A request to change the safari date or window may be considered only when received before the scheduled safari and when replacement capacity is available. A change is not guaranteed and does not create a right to a refund.
When a refund may apply
Bera Safari will review a refund only when the booked service cannot be provided by Bera Safari, a duplicate payment is captured, a failed transaction is later confirmed as debited, or a refund is required by applicable law. Operational or government restrictions may be resolved through a reschedule or refund, depending on the circumstances.
When an exception refund is approved, Bera Safari will initiate it to the original payment method within seven business days. Razorpay, the bank and the payment network control the time taken for the credit to appear after initiation.
Requesting review
Contact Bera Safari with the booking reference, payment date and reason for the request. Never send card numbers, UPI PINs, OTPs or banking passwords. Nothing in this policy limits a right that cannot lawfully be excluded.
This policy is governed by applicable Indian law. Subject to mandatory legal rights, disputes are subject to the exclusive jurisdiction of the competent courts at Jodhpur, Rajasthan.